> ## Documentation Index
> Fetch the complete documentation index at: https://x-preview-mintlify-translate-step-by-step-1778654896.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Developer Support

> Get help with the X API, connect with the community, and find the resources you need.

Whether you're troubleshooting an issue, looking for guidance, or want to connect with other developers, we've got you covered.

***

## Community & Help

<CardGroup cols={2}>
  <Card title="Developer Forums" icon="comments" href="https://devcommunity.x.com">
    Ask questions, share your projects, and get help from the X developer community and team. This is the best place to get support for technical questions.
  </Card>

  <Card title="API Status" icon="signal" href="/status">
    Check the current operational status of X API v2, Enterprise APIs, and the Developer Console.
  </Card>
</CardGroup>

***

## Contact & Forms

<CardGroup cols={2}>
  <Card title="Enterprise API Interest" icon="building" href="/forms/enterprise-api-interest">
    Interested in enterprise-level API access? Submit your interest and our team will reach out.
  </Card>

  <Card title="Billing Support" icon="credit-card" href="/forms/billing-support">
    Get help with billing questions for Self-serve and Enterprise API subscriptions.
  </Card>

  <Card title="Policy Support" icon="shield-check" href="https://help.x.com/forms/platform">
    Questions about policies, compliance, or need approval for specific use cases? Contact our policy team.
  </Card>
</CardGroup>

***

## Documentation & Resources

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/x-api/getting-started/make-your-first-request">
    New to the X API? Start here to get your API keys and make your first request.
  </Card>

  <Card title="API Reference" icon="code" href="/x-api/introduction">
    Complete reference for all X API v2 endpoints, parameters, and response formats.
  </Card>

  <Card title="Authentication Guide" icon="key" href="/fundamentals/authentication/overview">
    Learn about OAuth 1.0a, OAuth 2.0, and how to authenticate your API requests.
  </Card>

  <Card title="SDKs & Libraries" icon="cube" href="/tools-and-libraries">
    Official Python and TypeScript SDKs to speed up your development.
  </Card>

  <Card title="Rate Limits" icon="gauge" href="/x-api/fundamentals/rate-limits">
    Understand rate limits and how to handle them in your application.
  </Card>

  <Card title="Error Codes" icon="circle-exclamation" href="/x-api/fundamentals/response-codes-and-errors">
    Reference for API error codes and how to resolve common issues.
  </Card>
</CardGroup>

***

## Policies & Guidelines

<CardGroup cols={2}>
  <Card title="Developer Guidelines" icon="scale-balanced" href="/developer-guidelines">
    Practical guide to what's allowed and what's not when building with the X API.
  </Card>

  <Card title="Developer Agreement" icon="file-contract" href="/developer-terms/agreement">
    The binding legal terms for X API access.
  </Card>

  <Card title="Developer Policy" icon="shield-check" href="/developer-terms/policy">
    Rules and expectations for building on X.
  </Card>

  <Card title="Restricted Use Cases" icon="ban" href="/developer-terms/restricted-use-cases">
    Activities that are prohibited or require special approval.
  </Card>
</CardGroup>

***

## Troubleshooting Tips

<AccordionGroup>
  <Accordion title="I'm getting 401 Unauthorized errors" icon="lock">
    * Double-check your API keys and tokens are correct
    * Ensure you're using the right authentication method for the endpoint (OAuth 1.0a vs OAuth 2.0)
    * Verify your app has the required permissions (read, write, DM access)
    * Check that your tokens haven't expired—regenerate if needed
  </Accordion>

  <Accordion title="I'm hitting rate limits" icon="gauge">
    * Check the `x-rate-limit-*` headers in API responses to monitor your usage
    * Implement exponential backoff when you receive 429 errors
    * Cache responses where possible to reduce API calls
    * Consider upgrading your access tier for higher limits
    * See the [Rate Limits guide](/x-api/fundamentals/rate-limits) for detailed information
  </Accordion>

  <Accordion title="My app was suspended" icon="ban">
    * Review the [Developer Guidelines](/developer-guidelines) to understand what may have caused the suspension
    * Check your email for any communication from X about the suspension
    * Submit an appeal through the [Policy Support form](https://help.x.com/forms/platform)
    * Common causes: automated likes, unsolicited DMs/mentions, scraping, rate limit abuse
  </Accordion>

  <Accordion title="I need higher API access or limits" icon="arrow-up">
    * Review the [pricing tiers](/x-api/getting-started/pricing) to find the right plan
    * For enterprise needs, submit the [Enterprise API Interest form](/forms/enterprise-api-interest)
    * For access upgrades, use the [Use Case Upgrade form](/forms/use-case/upgrade)
  </Accordion>

  <Accordion title="I can't find the endpoint I need" icon="magnifying-glass">
    * Browse the full [API Reference](/x-api/introduction)
    * Check if the functionality exists in [v1.1 endpoints](/x-api/migrate/overview) that may not be in v2 yet
    * Ask in the [Developer Forums](https://devcommunity.x.com) if you're unsure
  </Accordion>
</AccordionGroup>

***

## Stay Updated

<CardGroup cols={3}>
  <Card title="Changelog" icon="clock-rotate-left" href="/changelog">
    Latest API updates, new features, and changes.
  </Card>

  <Card title="@XDevelopers" icon="x-twitter" href="https://x.com/XDevelopers">
    Follow for announcements and developer news.
  </Card>

  <Card title="Incidents" icon="triangle-exclamation" href="/incidents">
    History of past incidents and their resolutions.
  </Card>
</CardGroup>